Contact Us

💡 Need Medical Advice or Help with Admin Tasks?

Our online system is the fastest and most effective way to reach us, whether you need medical advice or support with administrative requests.

βœ… Use "Questions and Admin" for:

Please select this option only for non-medical requests, such as:

  • πŸ“„ Doctor’s letter or report

  • πŸ“ Referral query

  • 🧾 Sick note / Fit note request

  • πŸ’Š Repeat prescription request or❓ Medication queries

  • πŸ” Test results

  • 🌍 Travel risk assessment

  • πŸ§‘‍πŸ’» Update your personal details

  • πŸ’Œ Register for electronic prescriptions (EPS)

β›” Please do NOT use "I need medical advice" for these requests.

🩺 Use "I Need Medical Advice" for:

Select this option only if you're feeling unwell or have a health concern that isn’t related to the above admin list, such as:

  • πŸ€• Headaches or migraines

  • 🌸 Women’s health issues

  • πŸ’™ Men’s health concerns

  • 😴 Sleep issues

  • 🦴 Joint pain or skin conditions

  • Any other new or ongoing symptoms

πŸ’¬ This helps us get your request to the right team faster and avoid delays in your care.

πŸ“² Click the Here or scan the QR code to get started, we're here to help.

Courtenay House Surgery

Bancroft Court
30-35 Bancroft
Hitchin
Herts
SG5 1LH

Orford Lodge Surgery

100 Bancroft
Hitchin
Herts
SG5 1ND
Day Opening hours
Friday 29 August
8am to 6:30pm
Page last reviewed: 24 July 2025
Page created: 01 March 2023