Bancroft Medical Centre

Our online system is the fastest and most effective way to reach us, whether you need medical advice or support with administrative requests.

✅ Use "Questions and Admin" for:

Please select this option only for non-medical requests, such as:

• 📄 Doctor’s letter or report

• 📝 Referral query

• 🧾 Sick note / Fit note request

• 💊 Repeat prescription request or❓ Medication queries

• 🔍 Test results

• 🌍 Travel risk assessment

• 🧑‍💻 Update your personal details

• 💌 Register for electronic prescriptions (EPS)

⛔ Please do NOT use "I need medical advice" for these requests.

🩺 Use "I Need Medical Advice" for:

Select this option only if you're feeling unwell or have a health concern that isn’t related to the above admin list, such as:

• 🤕 Headaches or migraines

• 🌸 Women’s health issues

• 💙 Men’s health concerns

• 😴 Sleep issues

• 🦴 Joint pain or skin conditions

• Any other new or ongoing symptoms

💬 This helps us get your request to the right team faster and avoid delays in your care.

📲 Click the Here or scan the QR code to get started, we're here to help.